In addition to our existing Rate Guarantee we are very pleased to be able to offer greater flexibility for winter bookings in these uncertain times.

For the coming Niseko winter we are now able to offer for all new bookings created after 1 November 2020, arriving between 4 December 2020 and 31 March 2021:

  • You can change your booking dates any time up until 14 days prior to your arrival and receive a Full Credit to your new booking.
  • Your new booking can be for any dates between 4 December 2020 and 31 October 2021 (blackout dates: 26 Dec 2020 to 2 Jan 2021 and 9 to 11 Jan 2021).
  • Rates, discounts and other offers for the changed booking are those applying to the new dates and accommodation and are NOT carried over from the original booking.
Youtei Tracks YT502 living winter
  • These Special T&Cs are available for bookings made directly with Niseko Central after 1 November 2020.
  • All accommodation deposit and balance payments are non-refundable.
  • The new booking must be for the same accommodation as the original booking.
  • Changes are subject to availability.
  • There is no charge for the first two changes. A third change onwards will incur a 10,000yen administration fee.
  • The new booking must check-out on or before 1 November 2021.
  • If the value of the new booking is greater than the Full Credit value; the difference in value is due 60 days prior to the new check-in date.
  • If the value of the new booking is lower than the Full Credit value; a Credit Voucher for the difference will be provided which can be used towards in-house services. This Credit Voucher is non-refundable, not transferable to another booking and will expire on check-out.
  • All accommodation deposit and balance payments are non-refundable unless allowed by our Standard Terms and Conditions.
  • Standard Cancellation Terms and Conditions apply; any date change or cancellation request not allowed for by these Special Booking Terms will result in full payment being forfeited.

For bookings made prior to 31 October 2020, the Original Winter 20-21 Special Booking Terms apply.

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