In addition to our existing Rate Guarantee we are very pleased to be able to offer greater flexibility for winter bookings in these uncertain times.
Book with confidence; flexibility to change your booking dates without penalty.
For the coming 2021/22 Niseko Winter Season we can offer the added flexibility to change
reservations for all new bookings arriving between 1 December 2021 and 31 March 2022:
- You can change your booking dates and room size or type any time up until 60 days prior to your arrival and receive a Full Credit to your new booking.
- Your new booking can be for any dates during Winter 2021/22, Summer 2022 or Winter 2022/23.
- Rates, discounts and other offers for the changed booking are those applying to the new dates and accommodation and are NOT carried over from the original booking.
Terms and Conditions
- Date changes are subject to availability and moves between seasons cannot be confirmed until Rates are released.
- The new booking must check-out before 28 April 2023.
- If the value of the new booking is greater than the Full Credit value; the difference in value is due 60 days prior to the new check-in date.
- If the value of the new booking is lower than the Full Credit value; a Credit Voucher for the difference will be provided which can be used towards in-house services. This Credit Voucher is non-refundable, not transferable to another booking and will expire on check-out.
- All accommodation deposit and balance payments are non-refundable unless allowed by our Standard Terms and
- Standard Cancellation Terms and Conditions apply within 60 days of check-in; any date change or cancellation request will result in full payment being forfeited.
- These terms and conditions are subject to change. If a change affects any existing bookings, those bookings will be notified within 7 days of that change.