Ski Valet staff work at the Niseko Central Ski Valet situated in the same building as the Hirafu Gondola. They exchange guests' footwear for skis and snowboarding equipment that has been stored overnight. Ski Valet can be very busy but with a 2-hour break and being next to the Gondola there is plenty of ride-time too!

Start date: 7 December 2018

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Interested in being a part of our team?

If you are interested in being part of our team next winter please enter your email address below and we will contact you when recruitment opens.

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Job Description

Below is a brief description of what you would be doing on a day to day basis. This is not a comprehensive list, but it is what you would generally be doing:

Manning the Ski Valet from 08:00 to 17:00:

  • The Ski Valet is where guests can store their skis, boots and poles or their snowboards and boots overnight, and their walking shoes while they ride.
  • This is a convenient service offered by Niseko Central which is complimentary to our guests.
  • The Ski Valet staff will often see guests very regularly and are encouraged to engage the guest both in conversation and to see if we at Niseko Central can do anything more for the guest.

Setting the Ski Valet up in the morning:

  • Putting out signage and ensuring that items are tidy and tags are ready to go.

Storing and retrieving items for guests:

  • When guests give you an item, give them a tag and store the item in the numbered area corresponding to the tag.
  • When guests give you a tag, give them the item stored in the numbered area corresponding to that tab.

When items are misplaced in the Ski Valet, deal with the situations calmly and methodically to retrieve the guest’s item.

When tags are misplaced:

  • Help the customer to locate their item in a calm and helpful manner.
  • Follow up with the lost tag so that 5,000JPY can be charged for the lost tag. This will often be at your discretion.

Providing a tuning sales service to guests:

  • Tuning and repairs are passed onto a ski tuning company who do this work for us.
  • Ski Valet staff take sales, issue receipts and create work dockets for the work that the guests want done.

Crowd control to ensure that the flow of people through the Ski Valet service is ordered and efficient.

Getting other work done during quiet times as allocated by the day's Duty Manager.

Closing down in evening:

  • Ensuring that the heater in the boot room is on.
  • Ensuring that items and areas are tidy.
  • Collecting in the signage.
  • Locking up Ski Valet.
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Job Particulars

Pay Rate

  • ¥1,200 - ¥1,300 per hour (commensurate with experience).
  • 25% overtime rate for over 80 hours worked in a 2 week pay period.
  • 25% late night work rate for work between 10pm and 5am.

Employment Period

  • 7 December 2018 to 31 March 2019.
  • We start our staff with training to give you all you need to know about working for Niseko Central.
  • Guaranteed work until end of contract, with the potential to extend, pending work availability.

Hours

  • Generally 5 days per week, around 40 hours per week.
  • This is likely to be higher during peak season (including some weeks where you may be required to work 6 days) and a little quieter during the start and ends of the season.
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Job Benefits

Accommodation

  • Each of our accommodations is subsidised to bring you housing at an affordable price.
  • Singles, twin shares (doubles for couples), to hexa shares in a range of locations to suit a variety of budgets.

Lift Passes

  • Your own Free Grand Hirafu season lift pass is offered.
  • Most companies will give their staff access to shared Grand Hirafu passes; these are usually kept at work so it may stop you getting first lifts on powder days. Shared passes also cannot be upgraded to All Mountain passes (unless everyone sharing the pass agrees to it). Working for Niseko Central means your pass can live in your riding jacket and gives you the opportunity to pay the difference to upgrade to an All Mountain pass.
  • For those of you who do not require a lift pass you will be offered instead a payment of ¥20,000.

Bi-monthly Pay

  • Receive your pay every 2 weeks.
  • Most local employers pay monthly which can leave you eating into your savings at the start of the season.

Cost Price on Niseko Central -delivered Services

  • Please see our website for more details on what we book, but this could include things like snowmobiling, back country tours, transfers and car rental.

Discounts on HTM's services

  • Discounts available on bookings made by staff at HTM managed properties, GoSnow lessons and SkyExpress Transfers. Have your friends and family experience Niseko at a discount price!

Free Ski or Snowboard Lessons & Workshops

  • Free ski/snowboard group lessons & workshops (availability dependent)

Potential Sponsorship in the Future

  • For the best performing seasonal staff, Niseko Central will want you back and we would like to sponsor you for future seasons (provided you meet the sponsorship criteria).
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Advice from former staff

We have put some information together from previous staff to try and give you a flavour of what it is like here and to give you a little help and advice on a season with Niseko Central. Advice from Ben (one of our Ski Valet staff) is shown below.

What most represents life in Niseko?

Ben: “Powder Skiing/Snowboarding and great backcountry”.

What advice would you give a friend looking to work here in Niseko?

Ben: “Contact Niseko Central first”.

What did you most enjoy about working for Niseko Central?

Ben: “Great bosses, great staff and great conditions. Being able to meet good people and help them to enjoy their holiday”.

How would you describe your job?

Ben: “Ski Valet is a physical job. When needed you must work fast and efficiently but also communicate with the customers. Being part of Guest Services we also need to help guests with requests and information about the mountain. Having ski and snowboard knowledge can be very useful”.

What was the best part of your job?

Ben: “Helping customers to enjoy their holiday”.

What was the biggest challenge about working in hospitality in Niseko?

Ben: “Connecting with guests to be able to have conversations everyday”.

What would you like to say to staff starting here next season?

Ben: “Take care of all your guests as best as you can. Ride safely and enjoy your time here. Respect the Niseko Rules, safety and all other riders. One Love”.

Please give a few lines to describe your overall experience working with us in Niseko.

Ben: “This has been the best winter job experience that I had in 4 years living in the area. I would like to return next year. The staff were all great”.

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